Refund policy
Sale Items
All sales final on liquidation, discounted, sale or special order items.
Helmets
It is the responsibility of the customer to ensure correct and proper sizing when placing an order for helmets.
Unfortunately, we do not accept returns or exchanges on helmets under any circumstances for safety reasons. Please choose your helmet size carefully to ensure the best fit. We offer complimentary helmet fittings in store to help prevent any sizing issues!
It is the responsibility of the customer to ensure correct and proper sizing when placing an order for helmets.
Unfortunately, we do not accept returns or exchanges on helmets under any circumstances for safety reasons. Please choose your helmet size carefully to ensure the best fit. We offer complimentary helmet fittings in store to help prevent any sizing issues!
Apparel
Pro 6 Cycle Inc. ensures customer satisfaction and will accept exchanges on apparel for a different size within a 2-week window from the date of purchase. All special ordered items will be subject to a 20% restocking fee. Please feel free visit us in store to try on any of our items before deciding!
To initiate a size exchange, please contact our customer service team at info@pro6cycle.com within 2 weeks of receipt. The cost of shipping for size exchanges is the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of the item. Exchange of items is also available in store. In the case where the size required is unavailable, the item will be returned and store credit will be given.
Pro 6 Cycle Inc. ensures customer satisfaction and will accept exchanges on apparel for a different size within a 2-week window from the date of purchase. All special ordered items will be subject to a 20% restocking fee. Please feel free visit us in store to try on any of our items before deciding!
To initiate a size exchange, please contact our customer service team at info@pro6cycle.com within 2 weeks of receipt. The cost of shipping for size exchanges is the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of the item. Exchange of items is also available in store. In the case where the size required is unavailable, the item will be returned and store credit will be given.
Race Tires
Dunlop race tires are final sale. Please double check sizes and compounds before placing an order.
Dunlop race tires are final sale. Please double check sizes and compounds before placing an order.
Damaged or Defective Items
In the rare event that you receive an item with manufacturing defects, please contact us within 2 days of receipt for assistance.
All claims for merchandise damaged in transit must be made to the shipping carrier. Please ensure that you keep all shipping cartons and all packaging materials for carrier inspection. It is the responsibility of the customer to initiate any claims with the carrier.
In the rare event that you receive an item with manufacturing defects, please contact us within 2 days of receipt for assistance.
All claims for merchandise damaged in transit must be made to the shipping carrier. Please ensure that you keep all shipping cartons and all packaging materials for carrier inspection. It is the responsibility of the customer to initiate any claims with the carrier.
General
Our inventory counts are updated manually each business day and the stock listed may be incorrect. If you do order something that was incorrectly listed as being in stock, we will contact you by email and refund your purchase. Please allow up to 7 days for the refund to be processed.
We reserve the right to refuse any exchanges that do not meet our return policy requirements.
We appreciate your understanding and cooperation with our returns policy. If you have any questions or concerns, please don't hesitate to contact us at info@pro6cycle.com.
Our inventory counts are updated manually each business day and the stock listed may be incorrect. If you do order something that was incorrectly listed as being in stock, we will contact you by email and refund your purchase. Please allow up to 7 days for the refund to be processed.
We reserve the right to refuse any exchanges that do not meet our return policy requirements.
We appreciate your understanding and cooperation with our returns policy. If you have any questions or concerns, please don't hesitate to contact us at info@pro6cycle.com.
All exchanged items must be in new, unused condition, with original tags and packaging intact.
Trackdays
Please follow this link for our trackday cancellation policy: https://pro6cycle.com/trackday-guide
Please follow this link for our trackday cancellation policy: https://pro6cycle.com/trackday-guide